Casa Connecta - Seamless Connectivity for Modern Living in Rome

This Privacy Policy describes how Casa Connecta (hereinafter "we," "us," or "our") collects, uses, and shares personal information of users of our site. Casa Connecta, located at 12 Via del Telegrafo, Floor 3, Rome, Lazio, 00144, IT, provides high-speed internet installation, Wi-Fi optimization, smart home integration, VoIP solutions, and technical support. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect the following types of information:

Information You Provide Directly: This includes information you provide when you use our site, such as your name, address, phone number, email address, and any other information you choose to provide when filling out forms, requesting services, or contacting us.
Payment Information: When you make payments for our services, we collect necessary payment information, such as credit card details or other financial information. This information is processed securely by our payment processors. We do not store your complete payment information on our servers.
Automatically Collected Information: When you visit our site, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
Location Information: We may collect location information when you use certain features of our site or services, with your consent where required by applicable law.
Service Usage Data: We collect data related to your use of our services, including but not limited to installation details, service configurations, and performance metrics.

How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Our Services: To provide, maintain, and improve our services, including high-speed internet installation, Wi-Fi optimization, smart home integration, VoIP solutions, and technical support.
Customer Support: To respond to your inquiries, provide technical support, and address any issues you may have.
Personalization: To personalize your experience on our site and tailor our services to your needs.
Communications: To communicate with you about our services, promotions, updates, and other relevant information.
Payment Processing: To process payments for our services.
Analytics and Research: To analyze usage patterns, conduct research, and improve our site and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect the security and integrity of our site and our users' information.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We share information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, customer support, and marketing. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Business Partners: We may share information with our business partners in connection with offering or providing services to you.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Affiliates: We may share information with our affiliates for internal business purposes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

Your Rights

You have the following rights regarding your personal information, subject to applicable laws:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to the processing of your personal information.
Restriction: You have the right to request that we restrict the processing of your personal information.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at the address listed above.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites or services before providing them with your personal information.

Children's Privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the date. Your continued use of our site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Casa Connecta 12 Via del Telegrafo, Floor 3, Rome, Lazio, 00144, IT